We accept returns within 30 days of purchase. Items must be unworn, unused, with tags attached and your receipt included.
To start a return, email us at andrew@surfcitycycles.co.uk — items sent back without prior authorisation won't be accepted.
Return postage is the customer's responsibility, unless the item is faulty or we sent the wrong one.
Exchanges: Return the original item first, then place a new order.
Refunds: Processed within 10 business days to your original payment method once we've received and inspected the return.
